Your privacy is important to Telemedicols LLC (“Company,” “Telemedicols,” “we,” or “us”), and we want to be transparent about how we process your data. This privacy policy (the “Privacy Notice”) explains what information we collect from you when you use our websites, including https://www.telemedicols.com and https://www.telemed-solutions.com (the “Website”) or interact with our third-party partners (“Partners”), as applicable. By using our Website, you agree to all the terms and conditions stated in this Privacy Notice. Please take a moment to review this information.

The purpose of Telemedicols is to facilitate the digitalization of health care services by informing and empowering health care professionals and patients to use telehealth, digital health tools, medical software, and health Apps in their daily routines. Our Website provides information (blogs, written articles, recorded content, useful links, etc.) on digital health care, software, and health applications. Our Website informs the users about different providers of digital products in the healthcare sector.

1. HOW WE PROTECT YOUR INFORMATION

Telemedicols is committed to protecting your privacy. We take reasonable measures to protect your personally identifiable information (“Personal Information”) to prevent against unauthorized use, access, disclosure, and destruction. Your name and email address, along with other information that can be used to identify you, such as your photographs, videos, and other images and information derived from them, constitute your Personal Information. Please be aware that, despite our best efforts, security measures are not impenetrable, and we can’t guarantee against misuse.

2. WHAT INFORMATION WE COLLECT

Contact Information

While using our Website, Telemedicols may ask you to provide us with certain Personal Information that can be used to contact or identify you. Personal Information may include, but is not limited to email, first name and last name, phone number, address, age, mailing address, and usage data.

Website Visitor Data

Directly or through the use of third-party data analytics services (including Google Analytics), we collect visitor information, including your IP address and server log data (the address of the web page you visited before using the Website, your browser type and settings, the date and time of your use of the Website, and language preferences). We may gather your information about the device you are using to access our Website, including what type of device it is, what operating system you are using, device settings, application IDs, location, unique device identifiers, and crash data. Other data is collected, including data generated by your use of the Website and links you interact with. Telemedicols may keep track of the Website and pages our users visit within Telemedicols, in order to determine what Telemedicols services are the most popular. This data is used to deliver customized content and advertising within Telemedicols to customers whose behavior indicates that they are interested in a particular subject area. Further information on how Google uses data collected by Google Analytics can be found at https://support.google.com/analytics/answer/6004245?hl=en. Information about how to opt out of Google Analytics can be found at https://tools.google.com/dlpage/gaoptout/.

Account and Other Data

We collect additional Personal Information that you submit through the Website. The information that we collect may include, but is not limited to: 1) your name; username; email address; home address; phone number; date of birth; IP address; images from linked social media accounts; and your current photographs, videos, and other images and information derived from them (the “Account Information”); 2) your activity on our Website (e.g., interaction on the Website, clicks on pages, etc.); 3) the content of messages sent to us through the Website; and 4) any other information that you choose to share with us. Telemedicols collects Personal Information when you:

  • Write a review
  • Register for an account with us as a user (Healthcare Professional or Patient Account)
  • Register for an account with us as a software vendor or list or manage your product and your subscription model
  • Correspond with us (either by phone or email)
  • Use the contact forms “blog with,” “teach with us” and “advertise with us”
  • Leave us a written suggestion
  • Fill in the Product Inquiry Form or Contact Form
  • Subscribe for the newsletter
  • Recommend a software product
  • Sign for special offers from selected third parties

3. HOW WE USE YOUR INFORMATION

  • We use your Personal Information for communicating with you in relation to services and/or products, including providing consultation services, responding to service inquiries, and for brand and business promotion.
  • We use your Personal Information to verify the validity of your reviews.
  • We use your Personal Information, including any information you share with us, to provide and improve our programs and services.
  • If you choose to participate in research or surveys through Telemedicols, we will share your Personal Information for those research or survey purposes as permitted and in compliance with applicable laws.
  • We use your information to operate, manage, and improve our Website and business, and for marketing and administrative purposes, including in connection with a Business Transition, as described and defined below.
  • If you communicate with us, we may send you newsletters and marketing information, until you decide to opt out. We may also send you notifications, updates, and changes about our Website and contact you to provide customer service and support.
  • We may use your information to comply with legal or regulatory requirements, to respond to lawful requests, court orders, and legal process, to enforce our rights, to prevent fraud, to protect the security of the Website and for safety.
  • We may use your IP address and location data to analyze usage, administer our Website, and gather demographic information for aggregate use.
  • We may use your Personal Information to create de-identified and aggregated information.
  • With your consent, we may use your Personal Information in other ways.

4. HOW WE SHARE YOUR INFORMATION

We do not knowingly sell, trade, or otherwise share your Personal Information with any third parties without your consent except as disclosed in this Privacy Notice, as required by law, and when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud, or to protect the safety of any person.

We share your Personal Information with other users or third parties as directed by you. For example, Telemedicols may, with your consent, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party.

We may also share Personal Information in connection with a Business Transition, as described and defined below. In addition, we share Personal Information in collaboration with our third-party service providers, including companies that assist with business analytics, data processing, customer and user management, payment processing, order fulfilment for sales of merchandise, and other services. We instruct our service providers to use your Personal Information only to the extent necessary to provide the services we have requested. Although we take reasonable steps to require that these parties receiving your Personal Information are bound by appropriate privacy restrictions, we do not dictate or control their privacy policies or practices. We may also share de-identified or aggregated information with third parties. While we require the third parties to agree not to re-identify or de-aggregate the information, we cannot make any guarantees concerning how they use or disclose the de-identified and aggregated information once they receive it. By using the Website, you agree that we are not responsible or liable for any claims and/or damages that may arise from the actions of any of the third parties.

5. SOCIAL MEDIA

If you click on our social media links (such as Twitter, YouTube, and LinkedIn), you will be directed to a third-party platform, and any information you share on those websites will be covered by their privacy policies, not this Privacy Notice.

6. COOKIES AND OTHER TECHNOLOGIES

What are cookies?

A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Cookies do not retrieve information stored on your hard drive and do not corrupt or damage your computer or computer files. For those using our Website, we may link cookie information to your email address to maintain and recall your preferences within the Website.

Why we use cookies?

We may use cookies and similar tracking technologies to improve or administer the Website, analyze trends, track users’ movements around the Website, support security features on the Website, and to gather demographic information about our user base.

How to manage cookie preferences?

Depending on their purpose, some cookies will only operate for the length of a single browsing session, while others have a longer life span to ensure that they fulfill their longer-term purposes. Your web browser can be set to allow you to control whether you will accept cookies or reject cookies, to notify you each time a cookie is sent to your browser, or to delete cookies that have already been set. If your browser is set to reject cookies, certain aspects of the Website that are cookie-enabled will not recognize you when you return to the Website, and some Website functionality may be lost. The “Help” section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies you may visit http://www.aboutcookies.org.

7. OPT-IN / OPT-OUT OF COMMUNICATIONS

By using our Website, you expressly allow us to contact you and use your information as set forth in this Privacy Notice. You may opt-out of receiving marketing emails anytime by clicking the “unsubscribe” link in the email that contains the marketing communication.

8. LINKS

The Website may contain links to other third-party websites. Please be aware that we are not responsible for the privacy practices of third parties and their other websites. This Privacy Notice applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to or otherwise visit.

9. PAYMENTS

We may provide paid products and/or services within the Website. In that case, we may use third-party services for payment processing (e.g. payment processors), such as Stripe.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Stripe uses HTTPS and HSTS for secure connections. Stripe.js is served only over TLS.

Stripe regularly audits the details of their implementation. In Stripe all card numbers are encrypted at rest with AES-256. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.). Please find more information about Stripe Security Policy at https://stripe.com/docs/security/stripe. Their Privacy Policy can be viewed at https://stripe.com/us/privacy.

10. YOUR CHOICE TO ACCESS, EDIT, OR DELETE INFORMATION

Whenever reasonably possible, we strive to provide you with choices regarding your Personal Information. We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your Personal Information from further use to the extent it remains in our possession, except to the extent not permitted by law. Please contact us as noted at the bottom of this Privacy Notice to find out how.

11. MINORS

Our Website is not directed at nor intended for use by individuals under the age of eighteen (18) (“minors”). Note, in particular, that if you learn that a minor under thirteen (13) or someone other than a minor’s parent or guardian has provided us with the Personal Information of a minor without the consent of the minor’s parent or guardian, please contact us at info@telemedicols.us. If we become aware of any such Personal Information of minors uploaded or provided on our Website, we will promptly delete such data.

12. BUSINESS TRANSITIONS

In the future we may go through a business transition, including without limitation a merger, acquisition, partnership, business reorganization, debt finance, change of control or ownership, sale of assets, or an insolvency, bankruptcy, or receivership (“Business Transition”). We may use and disclose your Personal Information as part of such Business Transition, and your Personal Information may be part of any assets transferred.

13. DO-NOT-TRACK

You may have implemented a “do-not-track” signal through your browser. As there currently is no fixed standard for do-not-track signals, we currently do not respond to do-not-track signals from your web browser.

14. DATA RETENTION AND DESTRUCTION

We will retain Personal Information for as long as necessary to accomplish our purposes for such data as set forth in this Privacy Notice. You can request that your information be deleted by contacting us at info@telemedicols.us. At the time your information is deleted, we will destroy your Personal Information using reasonable data destruction practices. We may, however, retain certain information to comply with legal or contract obligations or to facilitate law enforcement requests.

15. CHANGES

We may revise this Privacy Notice from time to time. If we decide to change our Privacy Notice, we will post the revised notice here. If changes are significant and materially affect your rights under this Privacy Notice, we may provide a more prominent notice on the Website. In certain cases, we may also provide email notification of the revised Privacy Notice and either seek your consent or give you the right to opt out from our use of your Personal Information in accordance with the revised Privacy Notice. However, because we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Notice. Please note that our rights to use any information collected will be based on the privacy notice in effect at the time the information is used.

16. CONTACT US

If you have any questions about this Privacy Notice, please contact us at info@telemedicols.us.

This Privacy Notice was last updated on March 14,2021.